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Return Policy

Dangerous Goods: Fireworks, Smoke Grenades and Sparklers

We do NOT allow returns on Explosive products. All sales of Fireworks, Smoke Grenades and Sparklers are final. Once a Class 1 Explosive has left our care and supervision, we are unable to attest to its proper storage and handling. Consequently, we cannot safely resell the item to another customer. If you are unable to use these products for their intended occasion, please rest assured that you can make them good for your next event--even if that is long into the future. If Fireworks, Smoke Grenades or Sparklers are stored under relatively cool and dry conditions, they do not spoil. Contact us if you have additional questions regarding Fireworks storage.

Non-Dangerous Goods (e.g. Confetti, Flying Lanterns, L.E.D. items, etc.)

You can return any NON-DG product you purchase from us within 30 days as long as it is unopened. Please note the following conditions:
* Return-Shipping fees (if applicable) will apply
* Returns made within 1-7 days from the receipt of your purchase will be issued a full refund
*.Returns made within 7-30 days from the receipt of your purchase will be issued a Store Credit.

Contact Info re Returns:

Head Office: 14 Advance Rd, Etobicoke, Ontario, Canada, M8Z 2T4
Local Tel: 416-456-5057 | Toll-Free: 888-502-5278 | Email: sales@rocket.ca